Returns & Exchanges
Brandon Blackwood offers a 14-day return window from the date of delivery for items in their original, unused condition with all protective packaging intact. Please note that select limited-edition collaborations and sale items are considered final sale and are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
After your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Order
Place the item in its original dust bag and box, ensuring all hangtags are attached, and secure the prepaid label to the outside of the package.
- 4.Drop Off and Refund
Drop off your package at the designated carrier location; once our warehouse inspects the return, your refund will be processed to the original payment method within 7-10 business days.